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Poder y medios en las sociedades del siglo XXI
En la medida en que las tecnologías de la información y la comunicación avanzan imparables y transforman la cotidianeidad del ser humano de una manera profunda, afectando a todos los órdenes de su vida, es cada vez más necesario que desde la Universidad se generen espacios para la reflexión y el debate en torno a la sociedad en la que se desenvuelve. Los cambios acontecidos durante las décadas transcurridas desde que el mundo académico percibiera y comenzase a describir los rasgos fundamentales de la entonces recién estrenada Sociedad de la Información, parecen haberse acelerado en los últimos años. Con el smartphone, las redes sociales y las multinacionales tecnológicas como aceleradores de la transformación, el epicentro de la reflexión se sitúa en las implicaciones que pueden tener en el orden económico y mundial y en la superación de la estructura ideológica, largamente definidos, como señala Chomsky, por el neoliberalismo, la globalización monopolar y el pensamiento único.
Handbook of CRM
Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and this major Handbook of CRM gives complete coverage of the key concepts in this vital field. It is about achieving a total understanding of the concepts that underlie successful CRM rather than the plethora of systems that can be used to implement it. Based on recent knowledge, it is underpinned by: * Clear and comprehensive explanations of the key concepts in the field * Vignettes and full cases from major businesses internationally * Definitive references and notes to further sources of information on every aspect of CRM * Templates and audit advice for assessing your own CRM needs and targets The most lucid, comprehensive and important overview of the subject and an invaluable tool in enabling the connection of the major principles to the real world of business.
Feminist and Queer Performance
Sue-Ellen Case is arguably the most influential and significant scholar in feminist and queer theatre studies. This collection brings together her most important writing. Framing this with new introductory material, Sue-Ellen Case will contextualise her work within broader developments in critical theory and feminist / lesbian studies.
Agrest and Gandelsonas Works
"Documents some 40 of the architects' urban projects, interiors, and theoretical projects with plans, renderings, and color photos and sketches. Includes interviews with the architects, biographies, and essays on architectural issues" -- Google Books.
Exploring Happiness
Examines the nature of happiness, discussing how it has been treated in philosophy and religion and by the modern disciplines of psychology, economics, and neurocience, and considers the place of individual happiness within the context of modern life.
Attitudes and Opinions
Notable advances resulting from new research findings, measurement approaches, widespread uses of the Internet, and increasingly sophisticated approaches to sampling and polling, have stimulated a new generation of attitude scholars. This extensively revised edition captures this excitement, while remaining grounded in scholarly research. Attitudes and Opinions, 3/e maintains one of the main goals of the original edition--breadth of coverage. The book thoroughly reviews both implicit and explicit measures of attitudes, the structure and function of attitudes, the nature of public opinion and polling, attitude formation, communication of attitudes and opinions, and the relationship between at...
